User avatar

Lina FromGameloft

Community Manager

Windows PC
Posts

45

Hi, everybody! :) Discord much?

Mon Sep 28, 2020 12:26 pm
Greetings, Snipers!

I am the new Community Manager for Sniper Fury and Modern Combat 5 - well, not so new, I already talked to a few of you guys over on Discord. :)

I wanted to introduce myself real quick and let you know that I'll be mostly monitoring the Bugs & Issues sub-forum while I'm still learning the hoops. If you experience any technical trouble, don't hesitate to post a thread, or DM me, or reach out to Customer Care (https://support.gameloft.com/contactus? ... verify=yes).

I'm also taking this occasion to launch an invitation for you guys to join us on the official Discord Server in case you haven't done so already. The Sniper community there is super active and responsive, so make sure to at least drop by and say 'hi': https://discord.gg/qu4vmNX.

See you around!
*************************************************************************************************************************************

Feel free to also join us on Discord - a place for real-time chat, tips, and updates.  :)
Sniper Fury: https://discord.gg/qu4vmNX
Modern Combat 5: https://discord.gg/pK29szp9Zx
User avatar

SnipeyMcSniperFace

Veteran

Google Play (Android)
Posts

2919

Re: Hi, everybody! :) Discord much?

Mon Sep 28, 2020 1:35 pm
.
Welcome Lina. Good to see someone from Gameloft back in Gameloft's own forums.

Just so you are aware: There are many players in this part of the world who do not have access to Facebook or Discord.
.
Player name: SnipeyMcSniperFace / DT: a78d2d5b / Android / Server: APA / Been playing SF since UPD6 (Aug 2016) & every day since Nov 2016 / I'm a Gameloft customer not employee / I find unannounced SF changes annoying.

In April
 2021, Gameloft announced their intention to close these forums by June 2021: I am *extremely* disappointed by this news. I hope Gameloft invests in improved communication with players *in the game* itself now this forum is closing.
 
User avatar

David Workman

Veteran

Windows PC
Posts

1460

Re: Hi, everybody! :) Discord much?

Mon Sep 28, 2020 8:34 pm
Hi Lina.
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ARusso

Senior Member

Windows PC
Posts

319

Re: Hi, everybody! :) Discord much?

Fri Oct 16, 2020 8:59 pm
Hi Lina, fact is I do not Discord at all. Am I supposed to? Is that where we get information? Is this forum going to close? Is the Sniper Fury in game news section ever going to have news again? Will you ever post here again?
no avatar

Brasil95

Junior Member

Windows PC
Posts

2

Re: Hi, everybody! :) Discord much?

Mon Oct 19, 2020 1:46 pm
Hi Lina, looks like the standard, gl does not answer to our requests anymore. Customer Care is closed....you do not answer here as well. Why we need now discord? On Facebook we don't get answers, here we don't get answers. Now we shall use discord to get what? No answers?
User avatar

The Marksman

Sniper Fury Game Master

Google Play (Android)
Posts

84

Re: Hi, everybody! :) Discord much?

Wed Oct 28, 2020 9:26 am
Customer care is not closed, you just need to use the link posted in Lina's post. The link from ingame no longer works.

https://support.gameloft.com/contactus? ... verify=yes
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SnipeyMcSniperFace

Veteran

Google Play (Android)
Posts

2919

Re: Hi, everybody! :) Discord much?

Wed Oct 28, 2020 11:29 am
The Marksman wrote:
Customer care is not closed, you just need to use the link posted in Lina's post. The link from ingame no longer works.

https://support.gameloft.com/contactus? ... verify=yes

.
Hey MM,

I did bring this up with Ferret once in the past (full disclosure)...

Perhaps it's time that the *in game* link to customer service got fixed? It's been quite some te now since this worked. Getting this fixed might just save you GMs (and now Lina also) alot of repetative posts. I don't imagine it would be too difficult to do either. It might also make Gameloft look a little more professional to their customer base.

If you think this idea has some merit, perhaps you could (among all the other priorities and issues you're dealing with) add it to the list of things you pass over to your GL contacts at next Monday's dial in?

Just trying to help.
.
Player name: SnipeyMcSniperFace / DT: a78d2d5b / Android / Server: APA / Been playing SF since UPD6 (Aug 2016) & every day since Nov 2016 / I'm a Gameloft customer not employee / I find unannounced SF changes annoying.

In April
 2021, Gameloft announced their intention to close these forums by June 2021: I am *extremely* disappointed by this news. I hope Gameloft invests in improved communication with players *in the game* itself now this forum is closing.
 
no avatar

johnnyquest

Junior Member

Windows PC
Posts

25

Re: Hi, everybody! :) Discord much?

Sat Nov 07, 2020 12:13 pm
Hi Lina,

How do I refresh the arms dealer?

Thanks!

Johnny
User avatar

SnipeyMcSniperFace

Veteran

Google Play (Android)
Posts

2919

Re: Hi, everybody! :) Discord much?

Sat Nov 07, 2020 8:07 pm
johnnyquest wrote:
Hi Lina,

How do I refresh the arms dealer?

Thanks!

Johnny

viewtopic.php?f=2031&t=708452
.
Player name: SnipeyMcSniperFace / DT: a78d2d5b / Android / Server: APA / Been playing SF since UPD6 (Aug 2016) & every day since Nov 2016 / I'm a Gameloft customer not employee / I find unannounced SF changes annoying.

In April
 2021, Gameloft announced their intention to close these forums by June 2021: I am *extremely* disappointed by this news. I hope Gameloft invests in improved communication with players *in the game* itself now this forum is closing.
 
no avatar

johnnyquest

Junior Member

Windows PC
Posts

25

Re: Hi, everybody! :) Discord much?

Sat Nov 07, 2020 8:25 pm
Thanks Snipey! Much appreciated! (You should work for GL, you always take time to answer our calls :) )