Please select multiple options

Before UPD37 I was able to watch ads from Main Menu tab without any issues.
11
28%
Before UPD37 I was unable to watch ads from Main menu tab.
0
No votes
After UPD37 I watched ads from Main Menu, then I couldn't find a button for the new ads sections.
7
18%
After UPD37 I have not watched ads from Main Menu, then I couldn't find a button for the new ads sections.
3
8%
After UPD37, I've reached my daily ads limit by watching Main Menu ads.
1
3%
After UPD37, I've reached my daily ads limit by watching ads via new buttons.
1
3%
I have ads issues on EUR server.
7
18%
I have ads issues on Asia server.
3
8%
I do not have any issues with ads.
6
15%
 
Total votes : 39
User avatar

Daniel Gameloft

Community Manager

Posts

816

Location

Bucharest

Join Date: Wed Jan 11, 2017 9:54 am

Reported issues with new ads buttons

Fri Jul 19, 2019 11:06 am
Hello everyone,

Recently we've received reports that some players are unable to see the new ads buttons.
This can only happen if you have no ads available - the buttons will not be displayed at all if there are no ads for you to watch.

We've investigated those reports, but we're unable to pinpoint any issue.
If you're experiencing this problem, please use the poll above, or post below as much info as possible.

Did you watch ads from Main Menu before checking out the ones from BM, Neutronium, Spec ops, etc?
Where do you live? (Country)
Did you experience any issues with ads availability in the past?


Thank you!
Image

Game Community Manager
FAQ/Support page: http://support.gameloft.com/
 
 
*Note that I am unable to assist you with "Banned accounts" or "Cheater reports" type of cases. Please use the link above to contact our Customer Care team so we can further investigate your reported issue.
User avatar

ARusso

Senior Member

Windows PC
Posts

223

Re: Reported issues with new ads buttons

Fri Jul 19, 2019 12:47 pm
I didn't have ad videos for days before I was advised by another player, here in the forum, to reduce the game cash I have to below $2100m. After I did that the videos came back.
no avatar

Spicy Meatball

Junior Member

Google Play (Android)
Posts

10

Re: Reported issues with new ads buttons

Sat Jul 20, 2019 11:34 am
Ads in black market? For the refresh that I remember reading about, ah yes. 
Nope, no ads for black market refresh. Weren't there supposed to be ads to speed up spec ops as well? I'm not seeing these in game either.

Middle America, U.S.A. is my location. 
Android is my Android is my platform.
Nothing is more terrifying than being unprepared.
            Heads up, Sniper Fury is just a game.
User avatar

UnitedsRedArmy

Senior Member

Windows PC
Posts

324

Join Date: Thu Nov 16, 2017 4:58 am

Re: Reported issues with new ads buttons

Sun Jul 21, 2019 10:13 am
There is no close button on the 'Shuttles' game ad, you have to click 'download' to get it to close which opens the Microsoft Store, or is this intended?
Champagne for my real friends.......REAL PAIN for my Sham Friends!! -  Sir F. Bacon 

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User avatar

KonaSniper

Member

Windows PC
Posts

65

Re: Reported issues with new ads buttons

Tue Jul 23, 2019 11:07 am
I live in the US.  Prior to today's update I could view the ads.  Now all 4 items show no ads available.
no avatar

peemsley

Senior Member

Windows PC
Posts

161

Re: Reported issues with new ads buttons

Tue Jul 23, 2019 11:12 am
live in USA also all ad options say none available now ever since update
User avatar

David Workman

Veteran

Windows PC
Posts

1189

Re: Reported issues with new ads buttons

Tue Jul 23, 2019 11:20 am
After your patch, Vid not available for me. No probs before.
no avatar

56EJ

Junior Member

Windows PC
Posts

6

Re: Reported issues with new ads buttons

Tue Jul 23, 2019 12:38 pm
I am unable to watch ads for rubies, arena tokens, spins or battlepacks the four screens just say sorry no ads available but I haven't claimed my daily amount? in uk/europe on windows 10 PC, tried my other PC same problem!