I lost my character.......

Hi. I lose my character on order and chaos 2, yhe nick name is Diablor, please find my character

i spent real money for that character, please help me

I just recently noticed that I can't access my SinboyX character. It is supposed to be connected to my Microsoft account. On Sunday I was playing on it just fine at around 9 am and then an hour later I couldn't access it. My Microsoft account is bclobban@hotmail.com, can anyone please help me?