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Mohamed Mahmoud

Junior Member

Google Play (Android)
Posts

1

Everytime i try to log in i receive this "Your account is logged in on other devices, so you've been disconnected.
If this not something you did yourself, your account information may have been stolen.
Can you help me to solve this problem, where i can recover my account?
User avatar

Daniel Gameloft

Community Manager

Posts

941

Location

Bucharest

Join Date: Wed Jan 11, 2017 9:54 am

Your account is logged in on other devices

Mon Jun 25, 2018 11:19 am
Hi Mohamed,

Our Customer Care team should be able to assist you with this problem. Please contact them by using the in-game option.

Thanks!
 Game Community Manager
FAQ/Support page: http://support.gameloft.com/

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*Note that I am unable to assist you with "Banned accounts" or "Cheater reports" type of cases. Please use the link above to contact our Customer Care team so we can further investigate your reported issue.