no avatar

Aleksandar_Botunjac

Junior Member

Google Play (Android)
Posts

2

Re: No answer from Customer Care team

Tue Sep 18, 2018 9:25 am
Ticket 16675030

At june 2018. my rank in bf/arena was reseted to bronze 3, and bf/arena reward chests were bugged. I have repported that with several tickets and my rank was restored but chests bug wasnt fixed. At 06.08.2018.  there was a little update, as i remember it was 34mb, and my arena/ bf rank was reseted to bronze 3 again. Can you pls restore my rank to diamond again and fix those chests bug. Since im playing this game everyday and doing all bf/arena daily quests you can imagine how many materials, honor medallions i didnt got for that time, needed for fusion pvp crystal/weapon. 

server: dawnwatch
character: Botunjac
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Botunjac

Junior Member

Google Play (Android)
Posts

4

Re: No answer from Customer Care team

Fri Sep 28, 2018 8:38 pm
Previous ticket ID *16675030

character: Botunjac
server: Dawnwatch
no avatar

TheyCallMeGoGo

Junior Member

Google Play (Android)
Posts

18

Re: No answer from Customer Care team

Tue Oct 02, 2018 1:53 pm
This my 4 Ticket IDs, 16736414, 16858774, 16832766, 16736420.
You say, if after a complaint through Customer Care then get an id ticket, but there are no results. I have to share on this forum.
well, above that are some of my id tickets. please check immediately and fix my battlefield chest. because I really need it. tq
IGN: TheyCallMeGoGo, Server: Flame

AS SOON AS POSSIBLE!!!!!!
no avatar

TheyCallMeGoGo

Junior Member

Google Play (Android)
Posts

18

Re: No answer from Customer Care team

Thu Oct 04, 2018 7:40 am
my new token ID is 16870988.
this is my fifth token id.
Until today there has been no change, I still can't claim chest battlefield.
please very much, fix all of the bugs in me, ASAP ... tq

Game: Order and Chaos 2
IGN: TheyCallMeGoGo
Server: Flame Battlefield
email: gogo.mlegend@gmail.com
Attachments
Screenshot_2018-10-04-16-16-28-769_com.google.android.gm.png
Screenshot_2018-10-04-16-16-28-769_com.google.android.gm.png (259.4 KiB) Viewed 243 times
Screenshot_2018-10-04-16-17-00-534_com.google.android.gm.png
Screenshot_2018-10-04-16-17-00-534_com.google.android.gm.png (268.83 KiB) Viewed 242 times
Screenshot_2018-10-04-16-17-30-035_com.google.android.gm.png
Screenshot_2018-10-04-16-17-30-035_com.google.android.gm.png (266.23 KiB) Viewed 242 times
Screenshot_2018-10-04-16-19-14-225_com.google.android.gm.png
Screenshot_2018-10-04-16-19-14-225_com.google.android.gm.png (252.6 KiB) Viewed 241 times
Screenshot_2018-10-04-16-19-27-698_com.google.android.gm.png
Screenshot_2018-10-04-16-19-27-698_com.google.android.gm.png (260.4 KiB) Viewed 244 times
SAVE_20181004_132728.jpeg
SAVE_20181004_132728.jpeg (99.12 KiB) Viewed 241 times
SAVE_20181004_132741.jpeg
SAVE_20181004_132741.jpeg (106.24 KiB) Viewed 243 times
no avatar

TheyCallMeGoGo

Junior Member

Google Play (Android)
Posts

18

Re: No answer from Customer Care team

Sat Oct 06, 2018 5:43 am
I got this email from Customer Service GameLoft yesterday. I'm try to Login in The game - Order and Chaos 2. But nothing changed...why?
Please help Daniel...
Attachments
Screenshot_2018-10-06-08-33-05-733_com.google.android.gm.png
Screenshot_2018-10-06-08-33-05-733_com.google.android.gm.png (201.72 KiB) Viewed 229 times
no avatar

TheyCallMeGoGo

Junior Member

Google Play (Android)
Posts

18

Re: No answer from Customer Care team

Mon Oct 08, 2018 3:59 am
Seriously please...Yesterday i got email from gameloft customer care, in the email said that problem that was present to me was resolved, and told me to restart the game then update the game.After i entered the Order and Chaos 2 game, the problem that were present to me were still unresolved.I still can't claim my chest battlefield, then i log out and check if there is an update on this game, and it turns out there's no...Why is this really? Please.. i've been waiting for this repair for a long time...so please take seriously!!!

IGN : TheyCallMeGoGo
Server : Flame Battlefield
Problem : Cannot claim battlefield chest
How long : Since 4 month ago...
Thx GL, u are awsome...!!?
Attachments
Screenshot_2018-10-08-09-54-33-843_com.google.android.gm.png
Screenshot_2018-10-08-09-54-33-843_com.google.android.gm.png (258.2 KiB) Viewed 223 times
no avatar

TheyCallMeGoGo

Junior Member

Google Play (Android)
Posts

18

Re: No answer from Customer Care team

Fri Oct 12, 2018 8:29 am
ohh GL ....
I didn't know what else to say ...
I honestly want to blaspheme you with dirty words and even want to hit you.
whatever you want or not, I can only try like this, tq
Attachments
Screenshot_2018-10-12-14-20-18-389_com.google.android.gm.png
Screenshot_2018-10-12-14-20-18-389_com.google.android.gm.png (261.42 KiB) Viewed 209 times
no avatar

kam

Junior Member

Windows PC
Posts

2

Re: No answer from Customer Care team

Fri Oct 12, 2018 2:25 pm
ticket 16916972
Server in manteinance for days.
no avatar

TheyCallMeGoGo

Junior Member

Google Play (Android)
Posts

18

Re: No answer from Customer Care team

Sun Oct 14, 2018 7:29 am
Since Thursday yesterday you fixed my bug, I can claim chest battle battle, but after that every day it's always like that and I can get my daily crate every time. The top 3 chest should reset every day and can be claimed. tetatpi mine is always like that, so I can't claim daily chest.
Please fix it again, as soon as possible

IGN : TheyCallMeGoGo
Server : Flame Battlefield
Problem : cannot claim daily chest, again, again n again
Attachments
IMG_20181014_133613.jpg
IMG_20181014_133613.jpg (329.55 KiB) Viewed 196 times
Screenshot_2018-10-14-13-22-41-172_com.google.android.gm.png
Screenshot_2018-10-14-13-22-41-172_com.google.android.gm.png (277.48 KiB) Viewed 198 times
no avatar

TheyCallMeGoGo

Junior Member

Google Play (Android)
Posts

18

Re: No answer from Customer Care team

Mon Oct 15, 2018 7:22 am
Oh GL please help me again, why after you fix my bug then now you give me a new bug T_T
Since you fixed my bug before, after that I can't claim his daily chest.
then today after changing arenas, I tried the first claim chest and it can but not only the first chest I can claim, all the chests I can't get can be claimed, this is really strange.
is this a new bug?
I'm sure tomorrow I can't claim T_T
help me GL, reduce my suffering ...
Attachments
IMG_20181015_132507.jpg
IMG_20181015_132507.jpg (309.06 KiB) Viewed 189 times
Screenshot_2018-10-15-13-18-59-498_com.google.android.gm.png
Screenshot_2018-10-15-13-18-59-498_com.google.android.gm.png (272.15 KiB) Viewed 191 times