no avatar

Sophie from Gameloft

Retired Community Manager

Google Play (Android)
Posts

181

No answer from Customer Care team

Mon Mar 19, 2018 9:35 am
Hi Joseph, an agent should get back to you shortly. Thanks :)
no avatar

Alessandro_Polignone

Junior Member

Google Play (Android)
Posts

22

Re: No answer from Customer Care team

Sun Apr 01, 2018 4:59 pm
15535905
no avatar

andy3268

Junior Member

Apple (iOS)
Posts

1

Re: No answer from Customer Care team

Tue Apr 03, 2018 10:36 am
My ticket ID is 15522821 It's been one week and I still haven't received a proper reply.
no avatar

vahid_nikfarjam

Junior Member

Google Play (Android)
Posts

7

Re: No answer from Customer Care team

Wed Apr 18, 2018 11:06 am
My ticket number is : 15634237
Pls follow up plzz i lost my character after last update  plz help me
no avatar

vahid_nikfarjam

Junior Member

Google Play (Android)
Posts

7

Re: No answer from Customer Care team

Fri Apr 20, 2018 8:47 am
Why u dont answer? I pay too much for my hero but he lost after the last update.... his name is ♤Vahid♤ the game show its not deleted but my hero isnt in my acount... near 2 week pass i ticket to custom care but they dont give back any answer to me why? Plz follow up
no avatar

CaPaRaL

Member

Google Play (Android)
Posts

39

Re: No answer from Customer Care team

Mon May 21, 2018 4:42 pm
Is oc2 is dead no tournament , or any news from gameloft
no avatar

Ken Wei Liew

Junior Member

Google Play (Android)
Posts

1

Re: No answer from Customer Care team

Mon Jun 25, 2018 1:32 pm
16145867 ticket number. I lost my character Hyperken. Android
please send it back to me! I got vip status.....
User avatar

Ana FromGameloft

Community Manager

Google Play (Android)
Posts

1537

No answer from Customer Care team

Thu Jun 28, 2018 12:38 pm
Hi Ken,
As noticed form your ticket, your character was already restored. :)
All good in here ;)!
My best!
no avatar

BlueSh

Junior Member

Google Play (Android)
Posts

7

Re: No answer from Customer Care team

Sun Jul 08, 2018 8:46 am
Thank you for restoring my battlefield point. now I'm back to diamond rank but I can't claim the daily/weekly reward of battlefield. Pls fix the bug as soon as possible. Thanks
ID:apiaQ
Race:elf
Class:warrior
server:flame battlefield

Ticket : 16187983
no avatar

Altunokm

Junior Member

Google Play (Android)
Posts

5

Join Date: Tue May 30, 2017 2:30 pm

Re: No answer from Customer Care team

Sun Jul 15, 2018 2:48 am
Hi we need bf box because bf box bugged.My numbers 16318826