mail

Moderators: r4wmunt34q, thedappernapper, chyox, Mikhailzor, wretchedcat, MVP, Dev Team

no avatar

wooden

Member

Windows PC
Posts

81

mail

Mon Sep 03, 2018 4:22 am
Hello!
i am officer and sometimes we really need to send a mail to everyone not just the few who are online at the moment.
The problem is that when i use  the button "Mail All" only few members receive the mail.
It's happen to everyone who wants to send a mail to "All", not just me.
Could you explain me what's happen please?
Wooden.
Attachments
mail all.PNG
mail all.PNG (43.88 KiB) Viewed 220 times
no avatar

wooden

Member

Windows PC
Posts

81

Re: mail

Wed Sep 05, 2018 11:40 pm
Hello,
Gabriel or Tudor, could you help me?
User avatar

Gabriel from Gameloft

Community Manager

Windows Phone
Posts

820

mail

Thu Sep 06, 2018 8:03 am
Hi wooden, in that screen you can see how many members are online, if you click on mail all, you'll send a mail to all members. If you tap on the info button "i" in the Alliance members tab you'll find:
This section also provides members with options to: •mail officers only (all ranks from Duke up)
•mail all members
•view the list of officers (both currently online and total)
•view the list of members (both currently online and total)

I hope this helps :)
no avatar

wooden

Member

Windows PC
Posts

81

Re: mail

Fri Sep 07, 2018 3:32 pm
Hello Gabriel,
Thank you very much for your answer.

Like i said before, when i (or another player) click on "mail all", only FEW players of my alliance receive truly the mail not ALL the players.
Why?
What must we do if we want that ALL the players of the alliance receive the mail.
thx again for your help.
no avatar

Ivana from Gameloft

Community Manager

Posts

433

Re: mail

Fri Sep 14, 2018 4:32 pm
Hi Wooden,

Please check with your allies if their mail is full and let us know if that is the case.
It could be that someone might have blocked you.
no avatar

wooden

Member

Windows PC
Posts

81

Re: mail

Mon Sep 24, 2018 1:34 am
thank you.
I think that if the player is not online at the moment i send the mail, he may not receive it!
User avatar

Gabriel from Gameloft

Community Manager

Windows Phone
Posts

820

mail

Wed Sep 26, 2018 7:44 am
Hi wooden, I'll test this during this day :)
no avatar

wooden

Member

Windows PC
Posts

81

Re: mail

Mon Oct 08, 2018 4:17 am
hello
What did you find?