no avatar

vmaris

Junior Member

Windows PC
Posts

1

game moving to another device

Sat Jul 14, 2018 7:50 pm
I play the game on PC, it go down suddenly! How to move the game to mobile phone?
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Tudor FromGameloft

Community Manager

Posts

12

game moving to another device

Tue Jul 17, 2018 1:36 pm
Hey, vmaris!

Just open the game on PC and go to Options > Connection > Link Device > This is my old device. The game will give you a code. Do the same on your new device but select the This is my new device option and enter the code. The game should load your previous progress. ;)

Let me know how it works out, Lord!
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kristofer galatas

Junior Member

Google Play (Android)
Posts

18

Re: game moving to another device

Tue Sep 04, 2018 8:28 pm
I need help too. I seem to be getting ignored
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Ivana from Gameloft

Community Manager

Posts

433

Re: game moving to another device

Fri Sep 14, 2018 4:33 pm
Hi kristofer,

Please report your problem in details to our Customer Care team and share your Ticket ID here.
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SW111HS

Junior Member

Apple (iOS)
Posts

6

Re: game moving to another device

Fri Sep 14, 2018 5:26 pm
Link Device button does not respond on my ipad Air2. How do I link to my iphone, please.
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Ivana from Gameloft

Community Manager

Posts

433

Re: game moving to another device

Wed Sep 19, 2018 2:48 pm
Hi Sw111HS,
replied to you in another thread - please keep your posting to one thread only, or your posts will be deleted. Thanks.
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Lfiuza17

Junior Member

Google Play (Android)
Posts

1

Re: game moving to another device

Tue Nov 06, 2018 7:12 am
i need help! I can’t login into Apple ID or email recovery so how can i unlink game from that email and link to a new one. I have access to android but I mostly use IOS. 
What do I need to do ?
User avatar

Gabriel from Gameloft

Community Manager

Windows Phone
Posts

820

game moving to another device

Tue Nov 06, 2018 8:49 am
Hi Lfiuza17, please contact Customer Care team via in game button and they will take a closer look into this.
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e88ampcar

Junior Member

Windows PC
Posts

1

Re: game moving to another device

Sat Nov 17, 2018 9:08 pm
i did what you they told me to do but im getting something about signing in to mirosoft accout can you please explain to me what to do so i can link my game to my lab top.
User avatar

Gabriel from Gameloft

Community Manager

Windows Phone
Posts

820

game moving to another device

Mon Nov 19, 2018 9:02 am
Hi e88ampcar, your Microsoft account is your MSN/Windows account :)