no avatar

xdan

Junior Member

Windows PC
Posts

1

Hello,Unfortunately on my iPhone, button Link Device does not work at all (nothing happens after click button) On iPhone my id is: 8380af and it is a new one and I would like to link this one with the old one which is 069df6 ( I wish to use this one on my iPhone) Please be so kind and help to solve this issue

The ticket number is:  15887523Thank you in advance for your help
BR
Daniel
no avatar

Tudor FromGameloft

Community Manager

Posts

12

Hey xdan!

We've just escalated your issue, so an agent should get back to you as soon as possible and assist you with linking your new device. ;)
Thanks a ton for all your support and patience!

All the best!
no avatar

NateKl

Junior Member

Apple (iOS)
Posts

1

Re: lack of possivility to use

Mon Sep 03, 2018 7:38 am
I’m having the same issue with my IphoneX.
User avatar

Gabriel from Gameloft

Community Manager

Windows Phone
Posts

820

Hi NateKl, please contact Customer Care team via in game button and they will take a closer look into this.