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Anushavan_Mikaelyan

Junior Member

Posts

18

Please help me(((((
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Ivana from Gameloft

Community Manager

Posts

319

Hello, you can find the Ticket ID in the email that you have received from our Customer Care ID. Please, share it with us, so that we can find out what happened. Thank you.
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Anushavan_Mikaelyan

Junior Member

Posts

18

Sorry my phone has broken I can not see Ticket ID,13439100 it's been sent to me from Customer Care,but this is for my new phone.I say What happened i don't remember ticket ID but i can say my nick,clan,realm and my level castle
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Gabriel from Gameloft

Community Manager

Windows Phone
Posts

815

Hi, after you submit a ticket you receive an automatic email from us containing the ticket id. Please share that ticket id with us.
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Anushavan_Mikaelyan

Junior Member

Posts

18

Entry ID 13439100 Sorry, but this was sent to me,Ticked id you don't send me.
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Anushavan_Mikaelyan

Junior Member

Posts

18

NickName-ARM POWER
Clan-HRH(Руская Зима)
Realm-91
Castle Level-17
I don't remember Ticket ID please help Me
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Anushavan_Mikaelyan

Junior Member

Posts

18

PLease HElp me(((
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Ivana from Gameloft

Community Manager

Posts

319

The ticket ID is in the email that you have received from our Customer Care team. Can you please check it and share it with us? Thank you.
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Anushavan_Mikaelyan

Junior Member

Posts

18

13447329 Hi Ivana.This was sent to me, but this code was sent when I asked a question from my new phone
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Anushavan_Mikaelyan

Junior Member

Posts

18

#NHS-79716-299 This?