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Fernando_Bianchini

Junior Member

Posts

1

Progress conflict! help please!!!!!

Thu Aug 06, 2015 6:18 am
eu redefini meu celular, intalei o jogo novamente, sem saber criei outra conta e depois tentei logar com a minha anterior e acabou dando esse problema de conflito de progresso.Me ajudem, nao quero perder minha conta principal.
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Jythro

Senior Member

Posts

446

Re: Progress conflict! help please!!!!!

Thu Aug 06, 2015 8:11 am
It looks like the one on the right has more progress. I would select that one to keep.
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Razvan FromGameloft

Retired Community Manager

Posts

2686

Re: Progress conflict! help please!!!!!

Thu Aug 06, 2015 1:00 pm
Hi Fernando,

Yeah, you should probably select the one on the right. If you still have issues with this, please contact our Customer Care team, using the button from the game. Explain your situation there and they will be able to help you recover your lost progress.
Hope this helps!
Have a great day!

Razvan
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Razvan FromGameloft

Retired Community Manager

Posts

2686

Re: Progress conflict! help please!!!!!

Thu Aug 06, 2015 4:49 pm
Hey Fernando,

The producers have told me that the fix for the save file issue is just about ready and will be deployed later today. Thanks for understanding!
Have a great day!
Razvan