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GibranHaw

Member

Google Play (Android)
Posts

50

Location

Indonesia

Join Date: Thu Mar 21, 2019 10:39 pm

Re: Videos no longer play

Thu May 09, 2019 11:32 pm
TeoFromGameloft wrote:
I notified CC so I hope it won't take long for you to hear back from them 😋

Thank you so much for your answer, Teo! Well, I believe that those problems are somewhat going away for now.  :P
"Are there no heroes left in this land?"
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TeoFromGameloft

Community Manager

Apple (iOS)
Posts

1

Videos no longer play

Fri May 10, 2019 8:33 am
I hope that's the case, GibranHaw, I know how frustrating this problem can be 😝
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mopa90007

Junior Member

Amazon Mobile (Kindle)
Posts

2

Re: Videos no longer play

Sat May 25, 2019 11:32 pm
TeoFromGameloft wrote:
GibranHaw wrote:
Same thing happened to me. Even worse, promo/offer section in the shop went missing. I already contacted the customer care about this case. My ticket ID is 18243107. Hope it'll be fixed very soon.


I notified CC so I hope it won't take long for you to hear back from them 😋



Had to delete my game data to get the videos back. Not a complete uninstall, but significant more than clearing the cache.