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Casinogm

Junior Member

Apple (iOS)
Posts

2

Same problem here. I sent three complaints and got three ticket numbers. Over 4.500 tokens are lost and vip status from top level came down to zero. I even bought tokens later on and vip status didnt change. 
It shouldnt be hard to fix this 😡
no avatar

_Al3x_

Junior Member

Windows PC
Posts

5

Re: VIP level and Mastery Licenses gone!!!

Mon Jul 08, 2019 10:39 am
Same here as above, notice of a refund on My Profile when claiming daily bonuses and the 200.000 credits subscription. By then Vip level went from 10 to 0, 3.900 tokens lost And extra fuels lost.
Probably a bug around The R&D or The 200.000 daily credits sinceramente It was Last day of It for Most of Who bought that offer.
no avatar

Frank Rygol

Junior Member

Apple (iOS)
Posts

2

Re: VIP level and Mastery Licenses gone!!!

Mon Jul 08, 2019 11:19 am
Hallo.
Mein Vip 9 ist auch auf 0 zurückgesetzt.36000 Tokens im Minus.
Meine Sprit Vorräte sind von 20 auf 0!
Gratis Boxen auch keine mehr.Das seid dem 5.Juli.Spiele auf I Phone.
no avatar

Casinogm

Junior Member

Apple (iOS)
Posts

2

My tokens are returned and vip level fixed this morning. 

👍🏻👍🏻👍🏻
no avatar

Frank Rygol

Junior Member

Apple (iOS)
Posts

2

Ok.Danke👍
no avatar

Spaunz

Member

Google Play (Android)
Posts

45

Mine still negative, cant complete my R&;D without tokens.. day number 3 now.... I'll need a refund of all the parts if they dont fix it sice the car is max pro.... not to mention 3 mil into it...
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Giulio pren

Junior Member

Google Play (Android)
Posts

4

Il mio livello vip era 14 avevo circa 1000 gettoni ora mi ritrovo a - 17500 gettoni.
Ditemi voi se dopo 3 anni di gioco uno si deve vedere azzerare tutto
no avatar

viliu24

Junior Member

Windows PC
Posts

9

Re: VIP level and Mastery Licenses gone!!!

Mon Jul 08, 2019 11:37 pm
TY for restoring my progress
User avatar

Mr. Mysterious Spyman

Senior Member

Windows PC
Posts

164

My progress has been partially restored. I'm still missing 10,000 VIP points and around 1000 licenses. I regained everything else.
Racing through life... 
User avatar

Mr. Mysterious Spyman

Senior Member

Windows PC
Posts

164

Edit: It seems that I have also been gifted with 40 free fuel refills. I just noticed this. But I'm not sure if it's "permanent".
Racing through life...