Have you encountered an issue with the game or with your account? Let us know here.
User avatar

'rez

Expert Racer

Apple (iOS)
Posts

17727

Location

UK

Re: Banned: banned for no reason

Tue Aug 21, 2018 2:36 pm
Bunnies 97 wrote:
i play gangstar vegas and i did nothing wrong to
the game, then i got banned from playing it and i already submit the thing have been told to do and i waited almost 1 month  (PLS UNBANNED MY ACCOUNT)

this is Asphalt 8 forum. go to Gangstar Vegas forum and chat with Community Manager/s there.
bans are normally handled via Customer care, they will probably ask you to report it to them. if you have done so already, reply to the CC email, asking for progress on your case.
User avatar

'rez

Expert Racer

Apple (iOS)
Posts

17727

Location

UK

Re: Banned: what should I do?

Tue Aug 21, 2018 2:37 pm
Toàn Trần wrote:
I am participating in the mastery of renault clio 200 (challange 12). After finishing, I cannot claim the rewards and get the message: “The reward was already claimed, and now that you have reset your profile ... if you have time used cheats”. ThEn I cannot join any multiplayer mode. I HAVE NOT used cheats or reset anything. Please fix this bug. Thanks.

it happens when saves aren't properly synced, or you're using more than one device. it's not something you need to worry about.
no avatar

Cristi Codrut

Junior Member

Windows PC
Posts

1

Re: Banned: what should I do?

Thu Sep 20, 2018 8:25 pm
Chris_Topher wrote:
I was banned for no reason. No reply from customer care.
 

  1.  
no avatar

Mohammed_Abdul Hakeem

Senior Member

Windows PC
Posts

123

Location

india

Join Date: Mon Jul 13, 2015 12:00 pm

Re: Banned: what should I do?

Fri Dec 14, 2018 5:22 am
Installed game after few months when synchronized progress it crashed thrice then it gave me banned message look into this please.
Windows email address : abdul786hakeem@gmail.com
ticket ID : 17332072
no avatar

Alan Santos

Junior Member

Google Play (Android)
Posts

2

Re: Banned: what should I do?

Wed Dec 19, 2018 9:30 pm
fui banido em nenhum motivo, um jogo que eu realmente gostava, gastei meu dinheiro nele resolva isso por favor
no avatar

Alan Santos

Junior Member

Google Play (Android)
Posts

2

Re: Banned: what should I do?

Thu Dec 20, 2018 2:45 am
Por favor! Fui banido por nenhum motivo me ajudem a resolver, gastei muito tempo nesse jogo.
no avatar

FCSDenisM

Junior Member

Google Play (Android)
Posts

1

Re: Banned: what should I do?

Mon Jan 07, 2019 8:59 am
I enter the game, and the tablet shows me that “you were banned”, what should I do, support does not respond
no avatar

Kingsafu

Junior Member

Google Play (Android)
Posts

2

Re: Banned: what should I do?

Fri Jan 11, 2019 5:18 am
Hi i am banned for no reason. i do not know where to go to get the ticket ID. all coins and tokens collected are leaglly by playing daily and completing challenges.
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Atuls

Member

Google Play (Android)
Posts

41

Re: Banned: what should I do?

Sun Jan 13, 2019 2:57 pm
My Ticket ID -17538342, 17513288 please unban my account
User avatar

Chris_Lung

Junior Member

Windows PC
Posts

12

Location

Irvine, CA

Join Date: Thu Sep 08, 2016 10:52 pm

Re: Banned: what should I do?

Mon Jan 14, 2019 12:34 pm
Hi GL, So... HOW/ WHY IS MY iPhone A8 Acct BANNED?!? It was about 2AM as I was just about to START 370Z SE R&;D (b4 4AM) when I get the "YOU ARE BANNED"?!? I KNOW I DID NOTHING WRONG!!! I don't think iOS can actually be modified or anything; SO HOW/ WHY?!? it is NOW 330AM & I FEAR IT WILL BE TOO LATE TO PARTICIPATE :(!!! This MUST BE AN ERROR on GL's END; So PLEASE FIX my Acct ASAP!! BUT... IF GONNA GET BAN for NO REASON, NO POINT IN PLAYING/ WASTING SPACE ON iPHONE... SO After ALL the TIME & EFFORT I've Spent, IF NOT FIXED; PROBABLY QUIT PLAYING A8 & DEALING w/ this BS... Ticket ID 17543622

ALSO; I have a ticket ID 17533324 for a PREVIOUS ISSUE where I Ran my X2 in Last Saturday Heat 1/5/19 on iPhone & got SOLID 01:24:249 which SHOULD Have won me 01:25 = 25 Tokens + 1:28 = 3 card box + 1:35 = 10K Credits + 1st = 1 BP Box... I ONLY GOT FINISH RACE = 1 MP Ticket?!? AND it says on page I am Pos 46,379 YET ALSO SAYS Pos 1,355 on ALL My Pos/ Friends/ Near Me LBs?!? which Top 5k only NS & 2 card box :( so MEH on Pos... JUST FEEL ROBBED of my HARD WORK TO GET TIME of 1:24!!! ALSO my Buddy sent me a SS of his "Friends" LB showing I got a time of 1440:00:000 SOME HOW?!? HOW/ WHY IS THIS SO OFF/ PLEASE HELP/ AWARD me What I EARNED/ LOST?  Thanks & Have a Nice Day!Chris Lung - 808Dragon.com
p) www.808Dragon.com 4 CUSTOM WEB & GRAPHIC DESIGN... As Well as a section for ALL Things Asphalt 8 - Links to Car Guides, Track Maps, Racing Videos & MORE!
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