Have you encountered an issue with the game or with your account? Let us know here.
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Irfan21

Junior Member

Google Play (Android)
Posts

5

Re: Banned: what should I do?

Sun Jan 27, 2019 6:25 am
dmin, my account is banned second time for no reason. Recently reinstall the game from Google play, now I can't log in with my account, can't submit my ticket no.
my ticket id :1418916, email: achabin17@gmail.com.
please kindly let me know my account status
no avatar

Irfan21

Junior Member

Google Play (Android)
Posts

5

Re: Banned: what should I do?

Sun Jan 27, 2019 6:28 am
Admin, my account is banned second time for no reason. Recently reinstall the game from Google play, now I can't log in with my account, can't submit my ticket no.
my ticket id :1418916, email: achabin17@gmail.com.
please kindly let me know my account status
no avatar

Irfan21

Junior Member

Google Play (Android)
Posts

5

Re: Banned: what should I do?

Sun Jan 27, 2019 2:19 pm
Admin, my account is banned second time for no reason. Recently reinstall the game from Google play, now I can't log in with my account, can't submit my ticket no.
my ticket id :17556472, email: achabin17@gmail.com.
please kindly let me know my account status
no avatar

Raja malawapati

Junior Member

Google Play (Android)
Posts

9

Re: Banned: what should I do?

Tue Jan 29, 2019 9:25 am
Mohon buka akun saya
sukriyadonni@gmail.com
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ebenezer sudheer gaddam

Junior Member

Google Play (Android)
Posts

3

Re: Banned: what should I do?

Wed Jan 30, 2019 8:08 pm
Hello gameloft..

Issue:Account sync

i could not log in using facebook account on android..i couldnt play the game in many days...it shows waiting for response under social tab....i did not played any asphalt moment..its been 18days...i had submitted a complaint..this is my ticket id;17630614.my username is "ebenezer s."
there is no response from you guyz..plz someone help me

Thank you
User avatar

audiorapture

MVP

Apple (iOS)
Posts

4639

Location

IOS

Re: Banned: what should I do?

Thu Jan 31, 2019 3:32 pm
Reminder: If you got banned and you believe this is unjustified, contact Customer Care. If you want to gripe here that's fine, but you do need to contact Customer Care, first.
IOS friending requires Facebook, send me a private message to link up
The FLU ate my stats.
Support Info: IOS, Player ID 6hde | Signature Update: May 29, 2019
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Drt syukur

Junior Member

Google Play (Android)
Posts

1

Re: Banned: what should I do?

Tue Feb 05, 2019 3:23 am
Saya tidak melakukan kebodohan kenapa akun ku di blokir,dan mohon kembalikan...akun ku
ID tiket=17671260
Email=driverindo45@gmail.com
User avatar

audiorapture

MVP

Apple (iOS)
Posts

4639

Location

IOS

Re: Banned: what should I do?

Tue Feb 05, 2019 1:48 pm
See above. Please contact Customer Care.

Lihat di atas. Silakan hubungi Layanan Pelanggan.
(Google Translate)
IOS friending requires Facebook, send me a private message to link up
The FLU ate my stats.
Support Info: IOS, Player ID 6hde | Signature Update: May 29, 2019
no avatar

tos11

Junior Member

Windows PC
Posts

5

Re: Banned: what should I do?

Fri Feb 08, 2019 3:40 pm
24 days game. I played a lot of honest, but ..

The first time I was blocked for the audi r8 e-tron special edition. I do not know why.
I never got into a cheater board due to cheating.

I contacted the support service. It seems that there is an answering machine bot.
I was informed that - your account is permanently locked.

I explained: In the latest versions, asphalt lags strongly and slows down and I cannot normally
play. Every 3-5 minutes the game lags and I lose 3-4 seconds, it is impossible to drive the cups, enduro, network game ..
I freaked out and tried CheatEngine to drive some enduro races on the Yamaha FZ-10 and something else.
But I do not know how to use this program, and I did not manage to hack these races. In the end, I went through honestly enduro.

I want to say that lags forced me to do this. I did not get some benefit from this CheatEngine.
Please unlock my account.

I do not know how to know the player's id.
Google Translate
User avatar

audiorapture

MVP

Apple (iOS)
Posts

4639

Location

IOS

Re: Banned: what should I do?

Fri Feb 08, 2019 8:33 pm
You used a ****. You got banned. End of story, good riddance.
IOS friending requires Facebook, send me a private message to link up
The FLU ate my stats.
Support Info: IOS, Player ID 6hde | Signature Update: May 29, 2019