Have you encountered an issue with the game or with your account? Let us know here.
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bungle74

Junior Member

Posts

4

Actually, I've logged into Asphalt8 via Facebook & this immediately solved the issue.......weird!! Guess I'll be playing a bit longer....thanks @fabien ūüôā
User avatar

Fabien FromGameloft

Community Manager

Posts

1678

great! good to know.
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bungle74

Junior Member

Posts

4

So, since the update earlier this week I am having this issue again. Has this been an ongoing issue for others please?
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danieljowen

Junior Member

Posts

1

I've had this problem since the last update. I'm on iOS, player id 20fe8
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Scraggy001

Senior Member

Apple (iOS)
Posts

427

Location

England

Hi 
user name scraggy001 (8fhh7)
on 
ipad air2 ( iOS 10.3) 
have spoke to you about this before , this is constant now 
I have spinning yellow wheels in both of my credit and token anoumts the exclusive deals box also has one
Cannot access tuning as the game claimes  to have no internet access, but the TLEs are working and the daily logon is working. If I select multiplayer this connects and finds games waiting for players to join. I also get the welcome back message with my user name when I start up the game 
so I cannot see how I have no internet connection
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BrettSmith

Member

Apple TV (iOS)
Posts

46

I'm having the same problem. It has been going on for a few weeks now.
Makes competitions like the current McLaren one virtually impossible when you cannot upgrade the car.
So Frustrating
I have contacted customer care who suggested trying a different WiFi connection, Changing the country that I'm listed under or reinstalling the game.
Nothing worked I'm afraid
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Thunder2000

Junior Member

Posts

1

I have exactly the same problem.
I tried to reinstall the game, restart the ipad, login with facebook, etc. And nothing works.
it's very frustating!
do you know when will be solved?
thanks!
User avatar

guineapigsk8er

Senior Member

Apple TV (iOS)
Posts

392

I had the same problem for days on and off. Today I changed country setting on my apple device, not in A8 app, and I have been good all day. Trying to catch up on championship now.
"Go play some other game."
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spirtire

Junior Member

Posts

2

Same problem here after the game upgrade last week. Can't do any tunning, can't access inventory, can't refresh elite cars, can't buy anything.....****.

Contacted customer care but the suggestions couldn't help.

No fun with this game, too many problems.
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Booknutt

Junior Member

Posts

1

I've been having the same problem. It connects every now and again. But rarely lately. 
iOS user. The most recent updates, etc. Been stockpiling boxes. Unable to open them. 
User: Elton P.