Have you encountered an issue with the game or with your account? Let us know here.
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Fabien FromGameloft

Community Manager



How to report a Bug / Issue?

Tue Nov 08, 2016 6:56 pm
You have a bug in Asphalt, well, you have come to the right place to report it. In order for us to fix the issue as fast as possible, we need to know a few things. So each time you report an issue, make sure to read through recent existing topics first. If there is no topic about your bug.....:

1. Create a new topic, and make sure the title is easily understandable
2. In your first post, describe briefly the issue you are facing
3. Be sure to mention your Platform and the name of your device
4.  Share your 'Gameloft Player ID' that you can find by tapping on 'Options', 'Info' and 'About':

Note that:
- Many of your issues will only be verified after you have contacted our Customer Care team via the options menu in the game
User avatar


Expert Racer

Apple (iOS)




Re: How to report a Bug / Issue?

Fri Nov 11, 2016 10:14 pm
guys - don't post in this topic - it's instructions on how to report.

step 1 says...create a new topic