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Fabien FromGameloft

Community Manager

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1678

Nitro Tanks disappear in Championship, on Tokyo tracks
This seems to happen on Android and Windows when someone taps on 'beat goal now'. We are working on it.

Championship, Temple Drive instead of Buddha Teaching
The two tracks were intervereted, this was causing an issue in a Test from the championhip. the test has been deleted. The two tracks will be back to normal in the next update.
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Fabien FromGameloft

Community Manager

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1678

Re: [EVERY PLATFORM] Recent issues status

Mon Feb 27, 2017 11:16 am
Nitro Tanks disappear in Championship, on Tokyo tracks
We have found the issue, it will be fixed in the upcoming update.
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Fabien FromGameloft

Community Manager

Posts

1678

Re: [EVERY PLATFORM] Recent issues status

Wed Mar 08, 2017 11:01 am
Samsung TV, no Multiplayer & Time Limited event
This is not a bug, but as some think it is, I'd like to mention it here. The Multiplayer mode and the Time Limited Events are not avaialble on Samsung TV.
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Fabien FromGameloft

Community Manager

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1678

Game Crashes at Launch on iOS
Some of you have experienced crashes when launching the game on iOS; it appears that if you simply relaunch the game right after, everything will work fine.  Note that this issue will be fixed in our upcoming update. 
 
Glitches in Patagonia that will be fixed in the upcoming update:
Crystal lake - ramp on left near start, respawn towards bend
The River Fort - respawn point is under falling rocks, drivers get trapped
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Fabien FromGameloft

Community Manager

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1678

The HawtDawg1's Cup
We had issues in this cup, it will be re-launch in April 2017

Nekon's Cup
A few players have been moved to Cheater Board after this cup. EDIT: if you contact our customer care, you should receive a compensation. 
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'rez

Expert Racer

Apple (iOS)
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17727

Location

UK

Re: [EVERY PLATFORM] Recent issues status

Wed Mar 29, 2017 11:15 am
following the release of update 3.0.0 on 29 March 17, the following have been fixed:

All platforms:
Temple Drive is Temple Drive again, not Buddha's Teachings
a number of bugs and glitches have been fixed in Patagonia tracks


iOS:
A8 no longer crashes on start-up
game background sounds now do not persist after race end
replaykit video/audio is now synchronised
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Fabien FromGameloft

Community Manager

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1678

Windows:
Our anti-hacking system recently produced false positive issues. We have corrected it. If you have been banned from the Lusso CUP, contact our customer cup and you will be unbanned.

Times removed from LB:
Recently, some players saw their results removed from the Leader Boards and replaced by a lesser one. It is fixed.
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Fabien FromGameloft

Community Manager

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1678

Re: [EVERY PLATFORM] Recent issues status

Thu Apr 27, 2017 12:07 pm
iOS MP Rank and Reward Issues
We are aware of an issue affecting players' rank and their points in Multiplayer (MP). We are checking what's going on.

EDIT: The issue has been solved. The MP should work properly from now on.
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Fabien FromGameloft

Community Manager

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1678

The Corvette EDD Activation Button had disappeared 24H too soon
It has come back for 24 hours, hurry to activate it!
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Fabien FromGameloft

Community Manager

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1678

Re: [EVERY PLATFORM] Recent issues status

Tue Jun 13, 2017 12:10 pm
Conection issues on Windows (Porsche Update)
A hotfix (patch) will be released in about 5 days to address this issue. In the meantime, you can try this workaround: viewtopic.php?f=1908&t=486776&p=2706938#p2706938

Tunning Crash on Android (Porsche Update)
Some are experiencing crashes when trying to tune their cars. We have informed the development team about it.