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Fabien FromGameloft

Community Manager

Posts

1678

Elite Cars condition depleting without using them
This issue should be fixed in the next update

Videos on Windows
The videos should have return

Elite Car Glitch
This issue should be fixed in the next update

Ticket Glitch
The issue will be addressed asap
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Fabien FromGameloft

Community Manager

Posts

1678

Lamborghini Asterion
This car will come back in the upcomimg update
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Fabien FromGameloft

Community Manager

Posts

1678

Tap to Steer Issue
This will be fixed in the upcoming update
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Fabien FromGameloft

Community Manager

Posts

1678

Re: [EVERY PLATFORM] Recent issues status

Wed Jan 25, 2017 11:36 am
Update 19 is released! 

Tap to Steer Delay 
Fixed

McLaren Mastery 15 required rank 
Fixed

McLaren MP4-25
Tuning kit increased

Mp Ticket Stuck
Fixed

River Fort in MP 
Behaving Normally

Various Track improvements
Adjustments have been made to China and Iceland tracks

R&D
Now shows on-screen progress/completion of goals and QC
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Fabien FromGameloft

Community Manager

Posts

1678

Re: [EVERY PLATFORM] Recent issues status

Mon Jan 30, 2017 11:28 am
Ads Video Issues
We are aware some of the players can't watch ads, we will release more details about ads soon.

Android Keyboard Issue
We are aware of that issue, I am waiting for a status.
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Fabien FromGameloft

Community Manager

Posts

1678

Re: [EVERY PLATFORM] Recent issues status

Tue Jan 31, 2017 11:42 am
Android Gamepads Issue
Just as for the Keyboards, it seems several Gameloft games cannot recognize Gamepads anymore. We are checkign on it. 

MP Tickets 8 hours 4 tickets
We have foudn the issue. We are working on it.
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Fabien FromGameloft

Community Manager

Posts

1678

Android Keyboard Issue
We found the issue. We will fix it asap, but that might have to wait until the end of Lunar new year holidays. 

Android Gamepad Issue
Here are our findings: There seems to be a problem if multiple controllers are connected to the device. If you have just one controller connected, it’s working well, if we add the second, none are working. So please restart the device and make sure just one controller is connected before playing. That should be fine.
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Fabien FromGameloft

Community Manager

Posts

1678

Android Game 'Going To Sleep'
Since the update, we know that the screen of your device turns off if you leave it unattended for about 20 seconds. We will fix that issue asap. However, this might have to wait until the end of Lunar New Year holidays (Feb 2). In the meantime, try to tap anywhere on your screen to avoid it going to sleep while waiting for something in-game.
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Fabien FromGameloft

Community Manager

Posts

1678

Re: [EVERY PLATFORM] Recent issues status

Wed Feb 01, 2017 12:18 pm
MP Tickets 8 hours 4 tickets
The issue has just been fixed on every platform.
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Fabien FromGameloft

Community Manager

Posts

1678

Can't Claim MP Season Rewards
The issue is fixed.