Have you encountered an issue with the game or with your account? Let us know here.
no avatar

Khakoo

Member

Windows PC
Posts

41

Customer Care does send no answer so far.
Ticket No. 15856965 15934239.
I've already posted several times but so called "Customer Care" did nothing.
Why do you utilize those bunch of incompetent as Customer Care?
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ThundrWolf

Junior Member

Google Play (Android)
Posts

11

I have emailing Customer Care for weeks! I need my issues resolved ASAP .
My ticket numbers are: 17418982, 17492740, 17478446.
Please get them forwarded/resolved ASAP.
no avatar

Adrian_Oancea

Junior Member

Windows PC
Posts

11

Hello. I do have answers from Customer Care (from different persons) but with no results.
I want to transfer my progress from windows phone 8.1 to Android. I sent the first request 4-5 weeks ago.
I had a few problems with the old bad widows phone and asphalt but i got it done. Winter holidays... But then i did all the steps that i got from Customer Care email.
But yesterday it was the 4th time i have followed all the steps. Is it evan possible to do this or not ?
Some of my ticket numbers are ...: 17311222, 17365700, 17424472, 17465144, 17493958 .
no avatar

millionsandy

Junior Member

Windows PC
Posts

3

We, many players were banned during these days for no reason. We insisted not to violate any game rule while the answer from GL is very general that we did. A rumor from the community that GL did this with a purpose of forcing players to move from A8 to A9, is that right? Refering to game rules by GL, all what I see that might cause this banning, it is I own 4 computers and sometimes I log in the game in one of these. Having and playing in more than one computer is a fault? Is this fair and right enough? We love A8 but we cannot accept the way GL is treating us.
My ticket ID is 17513228. Hope you can help to solve this issue.
Many thanks and regards,
no avatar

Adrian_Oancea

Junior Member

Windows PC
Posts

11

Hello.
My problem is solved. Finally i got my progress on Android.
Great team. They really did it. Many thanks to all.
no avatar

Mohamed_1122

Junior Member

Windows PC
Posts

2

Customer Care does send no answer so far.
Ticket No. 17516096
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Rui Silenoz

Junior Member

Google Play (Android)
Posts

2

Hello
I just got banned from the game for no reason. I invested real money to buy cars and they accuse me of suspicious activity. Still awaiting response. I did no wrong.

I am your customer in several games and I will stop playing.

As a user I feel offended by something I did not do.

best regards
Rui
no avatar

Akhmad Riyadi

Junior Member

Google Play (Android)
Posts

5

ID Ticket no 17551164
no avatar

el4z

Junior Member

Windows PC
Posts

5

hey fabien this is my ticket id 14554096 helf me please🙏
no avatar

el4z

Junior Member

Windows PC
Posts

5

I havent received any reply from the customer Care! I have sent my message 8 days ago, peale help me. My Ticket number is: 17554096