Have you encountered an issue with the game or with your account? Let us know here.
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Mystherys

Junior Member

Google Play (Android)
Posts

4

My ticket id is 21278675, my problem is that I have lost most of my cars and my credits appear negative
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Peter Nya

Junior Member

Google Play (Android)
Posts

21

Ticket ID: Not Available 
I sent you a private message with my email.
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ruf9fflovera8

Junior Member

Apple (iOS)
Posts

9

21271079 and 20315925
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Starlight phoenix

Junior Member

Google Play (Android)
Posts

2

Lost progress and negative credits

Mon Nov 09, 2020 3:33 pm
I lost my progress in asphalt 8. I lost 556 stars. It is 0 now. I complained it thrice. I lost 15 cars out of 30. Ticket Id-21272781. Someone please fix it😢
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Mystherys

Junior Member

Google Play (Android)
Posts

4

Excuse me, I'm new to this, so I don't know what to do, my problem is that I have negative credits and I lost cars, I sent an email but all they gave me was this id. 21278675. My player id is. 6801c. please I need help.
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luke robinson

Junior Member

Apple (iOS)
Posts

1

Hi!
I have issues with ads, i can't watch nitro ads, and can watch only 5-9 ads from box ads instead of 15, then the box disappear.
I havent received any reply from the customer Care! I have sent my message 25 days ago, please help me.

My Ticket number is: 21151705
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heiner1973

Junior Member

Windows PC
Posts

10

Hi,

since september no response... ID 21086973
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ShamoonPlayer

Junior Member

Google Play (Android)
Posts

11

Hi i have completed all the Tires for three Festival for (Halloween Festival) and i have at top complted all the tires, but after finihised the festival i did not rewards for the Festival Kits, beside i was a Premium Pass. and i am also a VIP Level 9...

Your ticket ID is 21283407

Pleas fix this issue and i need all my rewards for Festival Kits, it was almost 60 Cards,,,

thanks
shamoon
User avatar

AndreeaFromGameloft

Community Manager

Windows PC
Posts

1

Pushed everyone's tickets.
''Never one, without the other'' - Greatest story between me and games
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joker995

Junior Member

Windows PC
Posts

5

Hello, i have lost all my stars, i have negative credits and most of the cars i worked on upgrading are also no longer there. My ticket ID is #154532 
I don't know if this helps, but even the icon that i previously had was changed, i was already logged into my facebook account.
I've already lost a previous account where i had tons of S-class cars, i would really appreciate it if someone could help me out here.
Thank you.