Have you encountered an issue with the game or with your account? Let us know here.
User avatar

AndreeaFromGameloft

Community Manager

Windows PC
Posts

1

@bishftl - Your ticket seem to have been deleted. Please give me your email so I can search you by that.
@CiuPy199237 - Wrong forum. Please check your email as you haven't answered to it yet.
@Salihfarah - Your ticket seem to have been deleted. Please give me your email so I can search you by that.
@Peter Nya - Your ticket seem to have been deleted. Please give me your email so I can search you by that.

Pushed everyone else's tickets
''Never one, without the other'' - Greatest story between me and games
no avatar

Spoodier

Junior Member

Google Play (Android)
Posts

4

I haven't heard from Support for 8 days already. In 6 days I will lose my entire progress due to an unjustified ban. When that happens I'll stop playing the game altogether as it took me 4 months of daily gameplay to accomplish what I have, which is going to go to waste.

My ticket ID is: 21213155
no avatar

hmdan

Junior Member

Google Play (Android)
Posts

6

I lost my car and stars presentation. This is my ticket number 21258651. Please solve my problem
no avatar

AzaRich_ua

Member

Apple (iOS)
Posts

39

Hi, my tickets are
20882173
20935783
20935809
21003593
21003639
21220475
21226973
21244293
21250845
21261567
please don't scary about the count of tickets, I'm qa
no avatar

zwart

Junior Member

Windows PC
Posts

16

Location

Russia

Нет ответа. Отправил 02.11.2020
ID  21242353
no avatar

rrutk

Junior Member

Amazon TV
Posts

19

Responded on customer service question concerning ticket Number: 21069017 on oct 16th.
No response yet.

Re: [#FTI-48877-946] [Gameloft Customer Care - Web] [Asphalt 8: Airborne] [Amazon Fire TV 2nd Gen] [Progress/Item Lost Issues] [Progress was reset to the beginning]
no avatar

hmdan

Junior Member

Google Play (Android)
Posts

6

I lost my car and stars progress. This is my ticket number. Please solve my problem

21258651
no avatar

Ennio Annio

Member

Windows PC
Posts

84

I have a ticket open from 10 days, still no answer, please help me!

Ticket number is 21219075.
no avatar

hmdan

Junior Member

Google Play (Android)
Posts

6

Hello, the topic is losing progress, cars and stars. Please solve the problem as soon as possible. I am a fan of Asphalt 8 of 2016   21258651
Attachments
Screenshot_٢٠٢٠-١٠-٢٣-٠٢-٣٩-١٧-٣٤٠_com.gameloft.android.ANMP.GloftA8HM.jpg
Hello, the topic is losing progress, cars and stars. Please solve the problem as soon as possible. I am a fan of Asphalt 8 of 2016



21258651
Screenshot_٢٠٢٠-١٠-٢٣-٠٢-٣٩-١٧-٣٤٠_com.gameloft.android.ANMP.GloftA8HM.jpg (1.03 MiB) Viewed 1254 times
no avatar

aerozavr

Junior Member

Apple (iOS)
Posts

19

ticket ID is 20903903
Please !!!!!!!!!!!!!!!!!!!!!!!!!!
If you can't restore my account with all my cars and achievements please then JUST SET MY CREDITS TO ZERO !
As of now I have a negative (-34 mil) credit balance and I can't even earn 80 career stars to access events - my account is de-facto frozen for 2 months already.
If you can't restore my account with all my cars and achievements please then JUST SET MY CREDITS TO ZERO !
ticket ID is 20903903