Have you encountered an issue with the game or with your account? Let us know here.
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AzaRich_ua

Junior Member

Apple (iOS)
Posts

24

They reset all my credits to 200 000, but I've lost 1.5 million of credits. Who will compensate these credits?
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Granitbestie

Junior Member

Apple (iOS)
Posts

1

My VIP Level and mastery rewards have been restored a few minutes ago.
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Syukur

Junior Member

Google Play (Android)
Posts

1

Hai fabien GL aku telah mereset akun data email dari game ini karena tidak sengajaan saya tapi aku masih bisa login di FB,bisa kah aku menghubungkan kembali ke login FB ?
User avatar

Dabuttcheekz

Member

Google Play TV (Android)
Posts

56

Location

Yo' moms bedroom

Day 18 and my account is still screwed.

Ticket # 18568411
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Kovacs Timea

Junior Member

Windows PC
Posts

5

Ticket ID is 18623347.
Thank you to resolv my problem with missing boxes after the update , but 2h before the update I bought s+35 storage and 50 flv8 for 5000 tokens because on the forum writes that prices will be changed (25flv8 for 5000 tokens). This 50 flv8 are missing, and every boxes and cards earned from update to 18th July. I have now the storage restored what I have 1 day before the update.
User avatar

TeoFromGameloft

Community Manager

Apple (iOS)
Posts

1

Kovacs Timea wrote:
Ticket ID is 18623347.
Thank you to resolv my problem with missing boxes after the update , but 2h before the update I bought s+35 storage and 50 flv8 for 5000 tokens because on the forum writes that prices will be changed (25flv8 for 5000 tokens). This 50 flv8 are missing, and every boxes and cards earned from update to 18th July. I have now the storage restored what I have 1 day before the update.


The agent in charge of your case was notified, you should hear back from CC soon 😋
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MadskillzGCYT

Junior Member

Google Play (Android)
Posts

5

I have a problem.

Issue #18667561

I got a new phone, downloaded asphalt 8, and I had to start from the beginning and, because of the motorcycle update, I lost a lot of cars that I owned. The game knows that I used to have them before they switched the price to tokens, because I'm seeing locked events with the name of the vehicle in green. Can you fix this?

Phone is SM-G390P Samsung Galaxy S7
name in game: sonicisfaster
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tmaddi2020

Senior Member

Apple (iOS)
Posts

121

Ticket ID Numbers 18668415 and 18682259

my issue: account recovery 
Game Center: Teja12*
Player ID: 658h8e


FYI GL Please Stop removing cars and please bring back:

Scion FR-S (D Class)
Toyota Supra RZ Mark IV (C Class)
Rinspeed zaZen (B Class)
RUF RT 12 S (A Class)
RUF CTR 3 (S Class)
9FF GT9 VMAX (S Class)


https://www.youtube.com/playlist?list=P ... vAj_1NDnAU


 
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tmaddi2020

Senior Member

Apple (iOS)
Posts

121

tmaddi2020 wrote:
Ticket ID Numbers 18668415 and 18682259

my issue: account recovery 



has anyone notified gameloft about my ticket id number(s)? Did anyone look at my ticket id numbers? It's 18668415 and 18682259

 
Game Center: Teja12*
Player ID: 658h8e


FYI GL Please Stop removing cars and please bring back:

Scion FR-S (D Class)
Toyota Supra RZ Mark IV (C Class)
Rinspeed zaZen (B Class)
RUF RT 12 S (A Class)
RUF CTR 3 (S Class)
9FF GT9 VMAX (S Class)


https://www.youtube.com/playlist?list=P ... vAj_1NDnAU


 
no avatar

ciruspg

Junior Member

Apple TV (iOS)
Posts

1

#NLR-41393-698 Two weeks now with no response to this ticket despite repeated follow ups