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Khakoo

Member

Windows PC
Posts

40

I have reported some bugs but customer support keep telling "development section is handling the matter" for 4 months.
It is as same as NO ANSWER FROM CUTOMER CARE.
If customer support is not telling lies nor template message sending machine, would you check what happened to "development section"? 
15856965
15934239
Thank you.
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sahilgurjar

Member

Google Play (Android)
Posts

49

My ticket id is 16855244 my topic is very important and no answere from cc please forward my ticket
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sahilgurjar

Member

Google Play (Android)
Posts

49

Please forward my ticket id 16880324
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Ozkan06

Junior Member

Google Play (Android)
Posts

4

I haven’t received any reply from the customer Care! I have sent my message 4 days ago, please help me. My Ticket number is: 16885808
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Khakoo

Member

Windows PC
Posts

40

I have reported some bugs but customer support keep telling "development section is handling the matter" for months.
It is as same as NO ANSWER FROM CUTOMER CARE.
If customer support is not telling lies, template message sending machine nor just a brick wall, would you check what happened to "development section" for tickets below?

5 months no answer:
 15856965
 15934239
2 months no anser:
 16566920
 16574100
1 month no answer:
 16706294

Thank you.
User avatar

NormanWang03

Junior Member

Apple (iOS)
Posts

9

On July 14th, 2018, I accidentally bought the Ducati Monster 1200 for its 525 token price. I wanted GL to remove the bike from my account and refund me the 525 tokens and they haven't. It's still sitting in my garage and GL's last email message to me was on September 26th and my ticket ID is 16319248.
Thanks,
NormanWang03
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Khakoo

Member

Windows PC
Posts

40

My ticket number is 15856965.
I've been wondering if customer support is not telling lies, template message sending machine nor just a brick wall, but I'm sorry to tell you that they really are.
Those John or Jane Doe of customer support are neglect of their duty to say the least.
no avatar

Khakoo

Member

Windows PC
Posts

40

Khakoo wrote:
My ticket number is 15856965.
I've been wondering if customer support is not telling lies, template message sending machine nor just a brick wall, but I'm sorry to tell you that they really are.
Those John or Jane Doe of customer support are neglect of their duty to say the least.

That John/Jane Doe tells only 3 things alternately.
- It is under Develpoment section so wait
- We do not pay compensation (never tells why)
- We have paid compensation (never paid)
Inconsistent but he/she never know.
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DreamyJL11

Junior Member

Google Play (Android)
Posts

13

It is over a month now, please forward my ticket ID 16772510, many thanks.
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Atuls

Member

Google Play (Android)
Posts

39

Please forword my Ticket Id 16960818