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audiorapture

MVP

Apple (iOS)
Posts

6391

Location

IOS

Re:

Thu Apr 16, 2020 5:42 pm
@SilverSurfr1 - help us help you by posting the ticket ID you got from Customer Care.
Contact Customer Care to get a ticket ID: viewtopic.php?f=1908&t=699439
IOS friending requires Facebook, send me a private message to link up
Playing A8 since Feb 22, 2016. Own 269 vehicles. Total Play Time: 84d 16h. The FLU ate my other stats.
Support Info: IOS, Player ID 6hde | Signature Update: Aug 11, 2020
"Blogging is not writing. It's graffiti with punctuation."
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Superfroggy32

Junior Member

Google Play (Android)
Posts

9

Location

Great Britain

Re: Unclaimable Rewards

Fri Apr 17, 2020 3:06 pm
Like others I have got 2 unclaimable DIVISION CUP rewards that appear to be crewing up all other claims.
I have been in discussion with Support (ticket ID is 20095835) but to date without success.
" unistalls and reinstalls have failed to clear the problem.
I now also have a stuck Optimum Shuffle Box which prevents me unlocking any other boxes.
I also fail to receive the rewards in the current Festival, that is untill I go to open the Division Cup rewards and the missing ones appear to claim. (similar with Finish Line Rewards)
What is the problem. This has been going on for 2 weeks.
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Оля Т.

Junior Member

Windows PC
Posts

3

Re: нужна помощь

Sat Apr 03, 2021 7:22 am
[color=var(--primary-text)]Здравствуйте. подскажите, написала письмо на сайте геймлофт об утере данных и общего прогресса. мне в ответ на почту пришло автоматическое письмо с уточняющими вопросами и номер моей заявки. как ответить на письмо, если указано, что в ответ письмо отправлять не нужно на тот же адрес?[/color]
User avatar

hooloovoo

Senior Member

Windows PC
Posts

350

error message when claiming mp rewards

Tue Apr 06, 2021 8:44 am
Same for me. Platform: Windows, Player ID g4df7

Not having access to mp races makes completing some festival tasks impossible.
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cheerupthere

Junior Member

Google Play TV (Android)
Posts

2

Re: Same here

Tue Apr 06, 2021 5:13 pm
"An error occurred while claiming your season rewards."

Platform Android, Player ID: 8ch1c7
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JosephC

Junior Member

Windows PC
Posts

6

Re:

Tue Apr 06, 2021 9:50 pm
Still can't claim rewards from previous MP season and no access to new season

Player ID ceh42f
CC Ticket ID 110057443
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hooloovoo

Senior Member

Windows PC
Posts

350

Re:

Thu Apr 08, 2021 11:12 am
Is somebody working on this? A status update would be nice.
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hooloovoo

Senior Member

Windows PC
Posts

350

Re: Re:

Mon Apr 12, 2021 9:57 am
Support worked on my ticket yesterday and today. I had only submitted  on friday. That was fast. They said they granted me access to the current season, but there is none. Is there a season right now?