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Junior Member

Google Play (Android)


I lost my account progress

Thu Dec 07, 2017 5:56 pm
hello, i lost my account progress with clicking "connect with google play account"  button. Please bring back my account. 
My account's character is 140lv, nickname: İNFAZCIBABA and my ID: c2ss791 

thanks :)
User avatar

AlexYs FromGameloft

Community Manager



I lost my account progress

Tue Dec 12, 2017 2:23 pm
Hi Tha_Noyz, if you had your game connected to one of the available social networks, just log in again and your progress should be restored. In case you weren't connected to any social account (i.e. Facebook or Google Gamer ID), you will have to contact Customer Care using the in-game option and ask them to restore your progress, they will gladly help. Thanks for understanding.
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.