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Razvan_From_Gameloft

Dev Team

Posts

259

Re: No Videos at all

Wed Jun 13, 2018 7:24 pm
Hello,

Another fix attempt was deployed a bit earlier today.

Could you please tell us if you are still encountering issues?

If yes please the issue and share your recruitment codes.

We know most of you already described the problems but in case there are still issues knowing it it's the same as until now ( button says video available but when it's pressed the "no video" available popup appears) or it's something else.

Thank you,
Razvan
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HappySi123

Member

Google Play (Android)
Posts

34

Re: No Videos at all

Wed Jun 13, 2018 8:35 pm
I have the same problem with videos, recruitment code d52283a.
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johnna1975

Veteran

Google Play (Android)
Posts

1278

Re: No Videos at all

Wed Jun 13, 2018 9:36 pm
Razvan
Thank you 
It seems to be better today. At least the game doesn't freeze, and eventually I get the videos work after trying 3 times. But it doesn't work at once so it seems to need some work 
Thanks 
Yoni
YoniHaimovich/ b0248f/ 5. 11.2015/ 548 unique dragons/  Zeus, Plushie, Gentelman, Polar Bear all 90 4*/ ID: d2460h
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 544 unique dragons/ Torch, Hades, Posh, Springtime all 90 4*/ Id: 82d0c4
Crumbley 80 7*
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tigershark

Senior Member

Google Play (Android)
Posts

221

Re: No Videos at all

Wed Jun 13, 2018 10:18 pm
I don't know when the fix was done. Around noon CDT, it was still saying No Videos Available

9d90
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pima33

Senior Member

Windows PC
Posts

371

Re: No Videos at all

Wed Jun 13, 2018 10:56 pm
i let you know about videos at about 7pm central, usa time.
Proud Member of The Crazy Train Gang.
Pima 33/ Jessee Marks
Recruitment Code   08f0


Be Yourself...... Unless you can be a dragon, then be....THEE DRAGON.

The grass is never greener in the next pasture, same ole grass, different pasture, containing new friends

 
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D Tesner

Junior Member

Google Play (Android)
Posts

4

Re: No Videos at all

Wed Jun 13, 2018 11:10 pm
Im sincerely hoping this gets sorted asap. Now cant get dragon pieces, gems, ottos lotto, breeding time, nothing. Its really annoying. Putting a real damper on the game, and game progress. Its been over a week now..."tapping foot inpatiently"....
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Keishii

Junior Member

Amazon Mobile (Kindle)
Posts

9

Re: No Videos at all

Thu Jun 14, 2018 1:23 am
Is there any plan on making videos available on amazon?
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0Dragon0

Junior Member

Google Play (Android)
Posts

25

Re: No Videos at all

Thu Jun 14, 2018 4:38 am
It is unnecessary, since more than 2 weeks have no results, but af7da5a is the recruiting code.
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pima33

Senior Member

Windows PC
Posts

371

Re: No Videos at all

Thu Jun 14, 2018 6:27 am
results of no video, central time, usa
10:34 PM Breeding Reduction of 30 min /  worked both times
11:47 PM 6 h Enchantment chest took 3 tries to get video
11:57 pm to 12:15 am had a clan quest for 8 sidequests of the 8 only got 2 videos with no second chances,  will do ottos lotto later.
Proud Member of The Crazy Train Gang.
Pima 33/ Jessee Marks
Recruitment Code   08f0


Be Yourself...... Unless you can be a dragon, then be....THEE DRAGON.

The grass is never greener in the next pasture, same ole grass, different pasture, containing new friends

 
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duncand

Senior Member

Apple (iOS)
Posts

359

Join Date: Sun Nov 19, 2017 4:01 pm

Re: No Videos at all

Thu Jun 14, 2018 3:08 pm
Sorry I don't have exact times, etc. such as pima does, but yes, things are looking better. I got one of the hovering habitat gems last night and it finally worked (got D1sney, I think? Which seems to be the fallback ad as I imagine it's cached in game?). Otto was working for me this AM as well. I haven't tried the breeding timers and I try to save them for longer breed times than the 5 mins or less to satisfy the clan quests). Anyway, noticeable improvement. Thank you.
soulFile: Level 150+
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