A Community Support Moderated Sub-Forum!
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Happyryry

Junior Member

Posts

1

Lost all my game characters (no support)

Mon Sep 11, 2017 3:19 pm
I appreciate this has been answered before on previous threads but i can't get onto customer service page so this is my last resort!
My ingame name was 'Happyryry', had multiple accounts which i spent a fair amount of IRL money on which i now can't play.
When i log in, it accepts my username and password but none of my characters are available - just three empty slots and two unopened (which i had paid to have been opened previously).
Any help would be much appreciated, as i would really like to continue where i left off!
Many thanks.
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HI_FI

Junior Member

Posts

8

Same problem here & i'm getting 0 support. I emailed CC 3 weeks ago & have been bumping on these forums for a week.
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Oacjustin91

Junior Member

Google Play (Android)
Posts

2

Same problem. Google android. And i spent at least a thousand on this game. Please let me know if you find out how to fix. Tried to download the file they have linked for this issue and nothing changes at all
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Arevala

Junior Member

Google Play (Android)
Posts

5

Same here, no support, no links, nothing
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Ewi00

Junior Member

Google Play (Android)
Posts

2

Again same here...And no support😡