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SmoothOperator

Veteran

Google Play (Android)
Posts

1181

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 11:13 am
Neilson wrote:
@ Smooth. 10 races I was out of Amateur league 😂 went from P 13,000 ish to a new league 😄


Way to go💪, hope to see you in CL by tomorrow evening😜
We can't change the direction of the wind, but we can adjust the sails.

I am responsible for what I say, not what you understand.
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audiorapture

MVP

Apple (iOS)
Posts

6211

Location

IOS

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 2:39 pm
From discord:
AndreeaToday at 9:37 AM
@everyone Our team is still working on the issue with the wrong leagues in Multiplayer. However we have some good news. We're soon planning on a massive gifting of rewards for everyone affected and restore of your progress (you will be placed in the correct leagues) + you will receive 36.000 Fusion Coins as part of compensation + you will keep the Amateur rewards that you've already received. Have a good rest of the day and keep on racing! :heart:
Contact Customer Care to get a ticket ID: viewtopic.php?f=1908&t=699439
IOS friending requires Facebook, send me a private message to link up
Playing A8 since Feb 22, 2016. Own 269 vehicles. Total Play Time: 84d 16h. The FLU ate my other stats.
Support Info: IOS, Player ID 6hde | Signature Update: Aug 11, 2020
"Blogging is not writing. It's graffiti with punctuation."
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Itsyou18

Veteran

Apple (iOS)
Posts

699

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 3:31 pm
So when they told me it was not possible to be awarded the elite kit box from the season before last, and I let it go, well that just meant they did not have a fix for it yet. That means opening up a new ticket with the old complaint. Don't need the restore but only a gift of the box. Here's hoping. That's about 60K FC.
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AndreeaFromGameloft

Community Manager

Windows PC
Posts

1

MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 3:45 pm
I can see that AudioRapture was faster than me, but for now they're still gathering tickets/IDs :D

Soon you will all get your rewards!
''Never one, without the other'' - Greatest story between me and games
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SmoothOperator

Veteran

Google Play (Android)
Posts

1181

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 3:55 pm
AndreeaFromGameloft wrote:
I can see that AudioRapture was faster than me, but for now they're still gathering tickets/IDs :D

Soon you will all get your rewards!


What happens to those who have not raised tickets but have been similarly affected? will GL not compensate them? was it their fault that their profiles were relegated to amateur league because of programming deficiency🤔
We can't change the direction of the wind, but we can adjust the sails.

I am responsible for what I say, not what you understand.
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mr.Gops

Senior Member

Windows PC
Posts

140

Location

Kharkov, Ukraine

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 4:34 pm
Got correct rewards for CL. Thanks Andreea.
#Clarksonepicdrive            [The Grand Tour S02E05]
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Bertie Basset

Member

Windows PC
Posts

44

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 4:38 pm
Dito
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HappyGamer74

Junior Member

Windows PC
Posts

22

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 4:51 pm
Hallo,
I've received corrct rewards and some fusion coins for compensation.
I hope they will restablish my position in champions league as soon as possible.
And for this I'm asking to Andreea (thanks for this) to push forward my ticket too:
20758239
New prizes aren't so precious as older but still worth some hard work for them becouse they are more frequent and that is good for motivation at running.
I miss car and box with 30 cars, infact it has been my first time in champions league and is sad that it will be the last with a precious car and so many cards as reward, but let's look at good things, perhaps in a few months we are going to apreciate this situation.
Stay good.
_EDIT_:
after few minutes from this I have seen my position raised from 1192 to 1427 in the next race.
Some one is working.
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Shivaay

Member

Google Play (Android)
Posts

37

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 5:05 pm
Hello everyone...i got my correct CL reward now with xtra 36000 fc. So thanks to andreea and cc do effort this😊😊😊
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nks71

Veteran

Windows Phone
Posts

2463

Location

Greece

Re: MP Tier glitch / Wrong Rewards

Tue Jul 28, 2020 5:51 pm
Got it as well, no CL box though!
Rating also increased to 1420.
Thanks Andreea!