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Harry K

Veteran

Windows Phone
Posts

3797

Re: Tier glitch is back...again!

Mon Jul 13, 2020 2:49 pm
Timmr wrote:
Hello Andreea,
My ticket for the MP ranking glitch is ZAA-38484-367

If you are so inclined my ticket for the lost BMW i8 R&D is SJJ-93388-582


@Timmr, those aren't the right numbers. The ticket ID is in the auto-response email GL sent you. It's an eight digit number starting 206*****.

Edit: 207***** now.
The Commitments -Try a Little Tenderness - https://m.youtube.com/watch?v=mgn5roohu-g
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Timmr

Senior Member

Windows PC
Posts

439

Re: Tier glitch is back...again!

Mon Jul 13, 2020 3:12 pm
Harry K wrote:
Timmr wrote:
Hello Andreea,
My ticket for the MP ranking glitch is ZAA-38484-367

If you are so inclined my ticket for the lost BMW i8 R&;D is SJJ-93388-582


@Timmr, those aren't the right numbers. The ticket ID is in the auto-response email GL sent you. It's an eight digit number starting 206*****.

My mistake... Thanks Harry
Tickets are 20682153 for ZAA-38484-367 issue (MP Glitch) and  20693711 for SJJ-9388-582 issue (R&;D)
"I don't need any Vulcan or Apollo while I have my Dodge Dart !!!"

(actually, I now own both the Apollo & Vulcan, so I guess I will say goodbye to my Dodge Dart)
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mikevans

Junior Member

Windows PC
Posts

11

Re: Tier glitch is back...again!

Mon Jul 13, 2020 5:02 pm
I am on windows 10 and my multiplayer ranking is correct and I played same games a few minutes ago and it was working correctly for me.
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bart85

Senior Member

Windows PC
Posts

362

Re: Tier glitch is back...again!

Mon Jul 13, 2020 6:59 pm
AndreeaFromGameloft wrote:
This is tiring for me as well as this has been going for so many months now...
The only thing I can advise is to please send in your tickets to CC and post your tickets so I can push them altogether...

If you don't, you'll be in the position where you'll be awarded the wrong rewards...

 

I understand that you're tired of it, but so are we players and we pay for it !
And I stopped playing as soon as I saw on the forum that the problem had come back again, so I'm still in the champion league but I can't play anymore..., and for the festival I'm going to do how for the multiplayer events ??? there too I have to write to customer service? because I too am tired of being forced to beg for his rewards ...
We're being charged for a game that doesn't work !!!
We can understand that problems sometimes happen, but the same problem that repeats over and over again, we are being laughed at...

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mr.Gops

Senior Member

Windows PC
Posts

140

Location

Kharkov, Ukraine

Re: Tier glitch is back...again!

Mon Jul 13, 2020 8:59 pm
Ticket ID 20696471
#Clarksonepicdrive            [The Grand Tour S02E05]
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podula

Veteran

Windows PC
Posts

508

Re: Tier glitch is back...again!

Mon Jul 13, 2020 11:46 pm
Thanks, Andreea, again. I understand your frustration as with all of us affected.

Ticket ID is 20697383
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breizatao

Senior Member

Windows PC
Posts

230

Re: Tier glitch is back...again!

Tue Jul 14, 2020 11:43 am
I'm in the same situation: it's exhausting!!! Really....;
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breizatao

Senior Member

Windows PC
Posts

230

Re: Tier glitch is back...again!

Tue Jul 14, 2020 11:45 am
And don't forget to also check your tokens when you go back up: they are not taken into account....
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Yuvraj Singh Sisodia

Junior Member

Windows PC
Posts

17

Re: Tier glitch is back...again!

Tue Jul 14, 2020 11:45 am
Hey Andreea, I'm facing this glitch for the second season, can you help? 

My ticket ID is 20699465

Thanks!
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Antonino-Sicily

Veteran

Windows Phone
Posts

888

Re: Tier glitch is back...again!

Tue Jul 14, 2020 12:15 pm
Unbelievable!! It happened again!!!
No way!!! Last season I had to start everything over again from Amateur!!!
Total vehicles owned: 267
Vehicles MAXed: 204(+6)
Vehicles MAXed and PROed:  119
Play time: ~78 d