Skidding/Handling Issues (X2 and others)

About Aspark Owl car: is it ok, that it "climbs" on walls and then crashes? It's not a bug, it's a feature?
"Just avoid holding it in that way"(c)?

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When you communicate with CC, after they have acknowledged "...the development team assured that they are aware of those cars that were already reported earlier..." that they know about the problem...

Ask them! How are they going to compensate owners of defective vehicles that the development team haven't fixed yet?

Be simple, be polite, be persistent.

^^^ This. Plus ask them how to convince people considering quitting the game because of this issue to be patient just a little longer...

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When you communicate with CC, after they have acknowledged "...the development team assured that they are aware of those cars that were already reported earlier..." that they know about the problem...

Ask them! How are they going to compensate owners of defective vehicles that the development team haven't fixed yet?

Be simple, be polite, be persistent.

I did ask about compensation but they never mentioned it in their responses but I will ask them again spcifically about that.

About Aspark Owl car: is it ok, that it "climbs" on walls and then crashes? It's not a bug, it's a feature?
"Just avoid holding it in that way"(c)?

Every long-term bug gets reclassified as a feature after a few failed attempts to fix it. Like, say, quick restart.

The wall climbing/sticking issue has come up a couple of times and was really bad when they introduced bikes. Haven't noticed it much lately and don't own the Owl. Is it just that one car?

The wall climbing/sticking issue has come up a couple of times and was really bad when they introduced bikes. Haven't noticed it much lately and don't own the Owl. Is it just that one car?
 

AFAIK yes (out of those I own).
At least, other cars don't have such "feature". With Aspark Owl it really feels like it has geometry of canoe-on-wheels, so getting close to walls on turns (where other cars usually just slow down with friction) Owl "climbs", stands vertical and then crashes.

I never use the Owl but the Revzani Alpha and X does this, climbing walls and crash....
they always did, so I guess it's a feature

Owl is my only PRO festival car, its handling is the worst amongst 1858+ cars. It cost me many tickets at Gauntlet mode.
The car is so heavy and explodes when you touch a wall or climbes and crashes.

Regarding compensation, I emailed CC and asked them politely what compensation we can expect for purchasing a defect product.  I also asked when we can expect the fix to be rolled deployed  Their response:

[begin email]
Thanks for getting back to us.
Unfortunately, we have to confirm that we have already received similar complaints and our developers are working on a fix that should become available with the upcoming updates.
Meanwhile, we cannot offer any compensations and have to wait until the issue will be fixed for all the customers affected.
Should you have any other concern, please feel free to let us know.
Sincerely,
Elena
Gameloft Customer Care
[end email]

Dont know what to make of this email where she says they have confirm if they have received similar complaints?  Is she saying they havnt received enough complaints about the handling issue?

No, she says the opposite, she confirms that they have already received similar complaints.

Now there's a slip-up (excuse the pun). Using the word customers and not players or users. That's unusual.